First two of my books disappear from the top 400 only to reappear as one of their customer service reps simply say; "Look, there they are, you must have been viewing our site in the wrong language or something," the next morning. (Trust me, I would have noticed), and now their eBook servers, back end and retail sites are all down.This happened before in 2007 according to many well known eBook forums and news sites, and I hope it's just a hiccup that will be corrected by the end of the weekend.
I'm surprised though, Mobipocket has been a fantastic partner for months now, this last week just seems like one issue after another, at one time I thought that was unusual for a site owned by Amazon.com. Sadly, I've had serious issues with another subsidiary of Amazon.com over the last few weeks, so I'm starting to get the impression that when Amazon buys another company that entity's quality of service takes a dive.
Suppositions aside, I apologize to any of my readers who find themselves inconvenienced by this down time. If you're in the middle of the Spinward Fringe series or were looking for something else to read, be aware that I offer all my books through Lulu.com as well (check the links to the right), DRM free and in eBook or print format. The shipping is actually quite reasonable if you live in the US.
Here's hoping that Amazon and Mobipocket get their act together and we're back to normal by the end of the weekend. I have a book realease coming up and a few hundred people who have been waiting for it...
RL
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