UPDATE (March, 2014): According to several small publishers and independent writers, the people working at the ISBN office in Canada are more friendly and helpful than the person who I spoke to years ago. If this is true, and I hope it is, I applaud them for turning the office around and helping Canadians who are working in the difficult field of publishing.
UPDATE: I have removed instructions regarding the Library and Archives Canada because I was told by two representatives there that 1) it is likely that any electronic documents submitted may be made available to the public for free. They further explained that the publisher or writer will not have control over this. 2) They also told me, in no uncertain terms, that publishers and writers do not have to submit their work to Library and Archives Canada in order to obtain an ISBN. I invite anyone who uses this guide to do their own research, but I won't be submitting anything to this agency. Both of my conversations with people there gave me the impression that they did not care about my copyright or whether or not decisions they made would damage my livelihood, which is earned through the sale of eBooks.
ISBN’s are free in Canada, greatly reducing the costs for independents and small presses who are operating in this country. We're lucky here, because in several other countries the process of getting an ISBN and the maintenance of databases has been privatized. That has led to the cost of a single ISBN being as high as $150 USD or more depending on the process you use. There's more good news for Canadians, in that we can get free ISBN's for anything, including a CD, DVD, paperback book or any other object that can benefit from an ISBN.
eBooks are a very new thing to the Canadian ISBN system, however, so there are a couple extra hoops to jump through and I’ll cover that.
I’m walking you through the whole process so you don’t have to speak to the impatient, irritable lady in charge of the whole ISBN support department in Canada. Yes, according to her she’s the only one answering emails, taking phone calls and answering questions. She doesn’t like answering questions and it seems that I was causing her incredible grief just by being on the phone with her. Maybe she’s under a lot of strain, being the only woman in charge. There’s a WARNING at the end of this article that you may want to read before taking the steps below.
Back to the heart of the matter, getting your own ISBN!
Step 1: Head on over to http://www.collectionscanada.gc.ca/ciss-ssci/index-e.html
Step 2: Click “Join CISS” (CISS stands for Canadian ISBN Service System)
Step 3: Click Yes – I Accept (Unless you disagree with the conditions on that page)
Step 4: Fill in the publisher registration information. If you’re an independent in Canada, you’re still considered a publisher, so you’re in the right place.
Step 5: Click SUBMIT and follow the instructions on the following page. There’s nothing complicated there. You’ll eventually be asked to wait for an email from the administration.
Step 6: You should receive that approval email on a workday (Mon-Fri). If you get an email telling you that your account wasn’t approved, read it carefully for a reason and either re-apply (if you chose a publisher name that was already in the system, or filled in the form incorrectly, for example), or give the number in the Email a call if there is a more complicated problem. [The current number is 1-866-578-7777 (Select 1+7+3), and God help you.]
Step 7: After you receive the Email with your ISBN prefix and publisher name (keep that Email forever!!) head on back to http://www.collectionscanada.gc.ca/ciss-ssci/index-e.html and login using your new username and password.
Step 8: Edit your profile if there’s anything you need to alter.
Step 9: Click on MANAGE LOGBOOK (Left hand panel)
Step 10: You will have to request a block of ISBN's. To do that, you click on the pull down menu in the middle of the Logbook page. In the future, this is the page you will see your previously assigned ISBNs. As of the second writing of this guide (2014), the minimum amount of ISBN's you can order is 10. It can take several business days for them to approve your request. This is an antique method of assignment no one in the US has to put up with, but it's how they do it, so there's nothing we can do.
Step 11: Once your block of ISBN's has been approved, return to your Logbook Page and click ASSIGN NEW ISBN
Step 12: Fill in the form according to the particulars of your product.
EBOOK SPECIFIC INSTRUCTIONS
There are special instructions for eBook publishers, I verified these with the Government rep on the phone, step by step, even though she was impatient and rude during the entire process.
Step 1: For eBooks the Product Form is [Electronic Book Text]. The term EBOOK is not in this site’s vocabulary yet, but I was told via Email and on the phone that “Electronic Book Text means eBook”)
Step 2: You skip [Product Form Details] entirely, don’t change it.
Step 4: Enter in the [Title] [Subtitle] [Subject] [Publisher Name] normally.
Step 5: For [Projected Publication Date] enter the date you expect your work to be published OR the date it was published.
Step 6: I was told I didn’t have to fill in [Publication Date] but I did anyway because the website insists. I suggest you fill that field in, otherwise the site will probably reject the form.
Step 7: Set [Publication Status] to [Active]
Step 8: Leave [Number of Pages] at 0, since eBook pages are different from one reader device to the next. (The rep on the phone told me 0 is the correct setting for eBooks as well).
Step 9: Leave the Replacement ISBN Information section empty if this is the only ISBN you’ll be using for the eBook. If you’re using this ISBN to replace another, please email the administration through the form at the top of the page. I’m not going to make any assumptions regarding that option.
Step 10: Fill the [Contributor Information] in normally. If you’re the author, select [By (author)] and fill in your name. Skip the rest of that contributor form unless you have to add other contributors by clicking the [ADD] button.
Step 11: Select the language the book is written in under [Language Information].
Step 12: Under [Rights Information] leave it set to FOR SALE WITH EXCLUSIVE RIGHTS IN SPECIFIED COUNTRIES and select [Canada]. According to the representative, only the Publisher sees this setting, and it has no impact on international use of your ISBN. I asked more than once, which she found really irritating.
Step 13: Skip the entire section called [Supplier Information]. (The rep was insistent that I didn’t change or enter anything into that section).
Step 14: You should get a message telling you that you’ve successfully created an ISBN for your eBook. Click on [Manage Logbook] to see it listed on your account.
You're finished!
A special note to the Canadian Government regarding the ISBN and Library Archives Canada
Dear Canadian Government officials and administrators,
The form used to submit this information, and the publisher information form is outdated. Here are a few minor and major issues that exist in your system.
- The term "Logbook" is an outdated artefact. Update this so it is easier for people to understand.
- Requesting blocks of ISBNs is an outdated and inefficient system, and is completely out of step with the times. In the very near future, as soon as next year, most requests of ISBN will come from individuals who only need one. The minimum block size is 10, so 9 will be wasted.
- The need for your agency to manually approve blocks of ISBN's is a slow and antique notion. If there is a person who is doing this on a case by case basis, it's an unnessiary labor because ISBNs will be used however a publisher likes after going through this process regardless of whatever process of approval this person has. If the automated system takes 1-3 business days, you need an upgrade.
- I am very happy to see that the ISBN office seems to have more people working there, and that some improvements have been made, but from what I'm seeing, there is still room for a lot of modernisation.
RL
UPDATE: I have removed instructions regarding the Library and Archives Canada because I was told by two representatives there that 1) it is likely that any electronic documents submitted may be made available to the public for free. They further explained that the publisher or writer will not have control over this. 2) They also told me, in no uncertain terms, that publishers and writers do not have to submit their work to Library and Archives Canada in order to obtain an ISBN. I invite anyone who uses this guide to do their own research, but I won't be submitting anything to this agency. Both of my conversations with people there gave me the impression that they did not care about my copyright or whether or not decisions they made would damage my livelihood, which is earned through the sale of eBooks.
Now, back to the Guide!
ISBN’s are free in Canada, greatly reducing the costs for independents and small presses who are operating in this country. We're lucky here, because in several other countries the process of getting an ISBN and the maintenance of databases has been privatized. That has led to the cost of a single ISBN being as high as $150 USD or more depending on the process you use. There's more good news for Canadians, in that we can get free ISBN's for anything, including a CD, DVD, paperback book or any other object that can benefit from an ISBN.
eBooks are a very new thing to the Canadian ISBN system, however, so there are a couple extra hoops to jump through and I’ll cover that.
I’m walking you through the whole process so you don’t have to speak to the impatient, irritable lady in charge of the whole ISBN support department in Canada. Yes, according to her she’s the only one answering emails, taking phone calls and answering questions. She doesn’t like answering questions and it seems that I was causing her incredible grief just by being on the phone with her. Maybe she’s under a lot of strain, being the only woman in charge. There’s a WARNING at the end of this article that you may want to read before taking the steps below.
Back to the heart of the matter, getting your own ISBN!
Step 1: Head on over to http://www.collectionscanada.gc.ca/ciss-ssci/index-e.html
Step 2: Click “Join CISS” (CISS stands for Canadian ISBN Service System)
Step 3: Click Yes – I Accept (Unless you disagree with the conditions on that page)
Step 4: Fill in the publisher registration information. If you’re an independent in Canada, you’re still considered a publisher, so you’re in the right place.
Step 5: Click SUBMIT and follow the instructions on the following page. There’s nothing complicated there. You’ll eventually be asked to wait for an email from the administration.
Step 6: You should receive that approval email on a workday (Mon-Fri). If you get an email telling you that your account wasn’t approved, read it carefully for a reason and either re-apply (if you chose a publisher name that was already in the system, or filled in the form incorrectly, for example), or give the number in the Email a call if there is a more complicated problem. [The current number is 1-866-578-7777 (Select 1+7+3), and God help you.]
Step 7: After you receive the Email with your ISBN prefix and publisher name (keep that Email forever!!) head on back to http://www.collectionscanada.gc.ca/ciss-ssci/index-e.html and login using your new username and password.
Step 8: Edit your profile if there’s anything you need to alter.
Step 9: Click on MANAGE LOGBOOK (Left hand panel)
Step 10: You will have to request a block of ISBN's. To do that, you click on the pull down menu in the middle of the Logbook page. In the future, this is the page you will see your previously assigned ISBNs. As of the second writing of this guide (2014), the minimum amount of ISBN's you can order is 10. It can take several business days for them to approve your request. This is an antique method of assignment no one in the US has to put up with, but it's how they do it, so there's nothing we can do.
Step 11: Once your block of ISBN's has been approved, return to your Logbook Page and click ASSIGN NEW ISBN
Step 12: Fill in the form according to the particulars of your product.
EBOOK SPECIFIC INSTRUCTIONS
There are special instructions for eBook publishers, I verified these with the Government rep on the phone, step by step, even though she was impatient and rude during the entire process.
Step 1: For eBooks the Product Form is [Electronic Book Text]. The term EBOOK is not in this site’s vocabulary yet, but I was told via Email and on the phone that “Electronic Book Text means eBook”)
Step 2: You skip [Product Form Details] entirely, don’t change it.
Step 4: Enter in the [Title] [Subtitle] [Subject] [Publisher Name] normally.
Step 5: For [Projected Publication Date] enter the date you expect your work to be published OR the date it was published.
Step 6: I was told I didn’t have to fill in [Publication Date] but I did anyway because the website insists. I suggest you fill that field in, otherwise the site will probably reject the form.
Step 7: Set [Publication Status] to [Active]
Step 8: Leave [Number of Pages] at 0, since eBook pages are different from one reader device to the next. (The rep on the phone told me 0 is the correct setting for eBooks as well).
Step 9: Leave the Replacement ISBN Information section empty if this is the only ISBN you’ll be using for the eBook. If you’re using this ISBN to replace another, please email the administration through the form at the top of the page. I’m not going to make any assumptions regarding that option.
Step 10: Fill the [Contributor Information] in normally. If you’re the author, select [By (author)] and fill in your name. Skip the rest of that contributor form unless you have to add other contributors by clicking the [ADD] button.
Step 11: Select the language the book is written in under [Language Information].
Step 12: Under [Rights Information] leave it set to FOR SALE WITH EXCLUSIVE RIGHTS IN SPECIFIED COUNTRIES and select [Canada]. According to the representative, only the Publisher sees this setting, and it has no impact on international use of your ISBN. I asked more than once, which she found really irritating.
Step 13: Skip the entire section called [Supplier Information]. (The rep was insistent that I didn’t change or enter anything into that section).
Step 14: You should get a message telling you that you’ve successfully created an ISBN for your eBook. Click on [Manage Logbook] to see it listed on your account.
You're finished!
A special note to the Canadian Government regarding the ISBN and Library Archives Canada
Dear Canadian Government officials and administrators,
The form used to submit this information, and the publisher information form is outdated. Here are a few minor and major issues that exist in your system.
- The term "Logbook" is an outdated artefact. Update this so it is easier for people to understand.
- Requesting blocks of ISBNs is an outdated and inefficient system, and is completely out of step with the times. In the very near future, as soon as next year, most requests of ISBN will come from individuals who only need one. The minimum block size is 10, so 9 will be wasted.
- The need for your agency to manually approve blocks of ISBN's is a slow and antique notion. If there is a person who is doing this on a case by case basis, it's an unnessiary labor because ISBNs will be used however a publisher likes after going through this process regardless of whatever process of approval this person has. If the automated system takes 1-3 business days, you need an upgrade.
- I am very happy to see that the ISBN office seems to have more people working there, and that some improvements have been made, but from what I'm seeing, there is still room for a lot of modernisation.
RL